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School Messenger landing in Junk or Spam Folders

posted May 21, 2019, 9:03 AM by Lisa Colaiacovo ‎[Staff]‎   [ updated Sep 20, 2019, 12:06 PM ]
The following providers seem most affected;
  • Hotmail
  • Live
We have confirmed this as an issue with the vendor.

Parents should mark the email  as safe and/or setup the address as a safe/ trusted/ white list address.  
This will prevent future messages from landing in spam/ junk.
Exact instructions are dependent on the email provider.